Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Store 565 - Waldorf, MD 20603. What Does an Immigration Case Manager Do? The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Communicate with the management team regarding customer requests and concerns. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. Identifying customer needs. Follow proper coding procedures. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Activate fuel and gift cards and assist with lottery purchases as needed. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Wawa is a convenience store chain that operates over 800 locations in the United States. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Department: Store Operations. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Your email address will not be published. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Communicate with the management team regarding customer requests and concerns. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. For Technical Issues please email: [emailprotected] . Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Come to us in your pursuit of success. Join us or tag a friend to apply! Follow proper coding procedures. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Greet and provide an enjoyable shopping experience for all customers. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! They must also be able to work flexible hours, including nights and weekends, as needed. Persuasive Speaking Skills. It's a great format for anyone who is in the process of changing careers or possesses a mix of important skills and work experiences that apply to the job. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Part-Time. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. You can unsubscribe from these emails at any time. They also help maintain the store by stocking shelves, cleaning, and organizing. Save my name, email, and website in this browser for the next time I comment. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Prepare all made to order food and/or beverages according to recipe or customer specifications. Check expiration codes, face and inspect all items. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). For Technical Issues please email: recruitingsupport@wawa.com . Job Description. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Pull expired items, document and discard. Jobs. Location: Field. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Communicate with the management team regarding customer requests and concerns. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. You can also receive alerts via instant message. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Summary description of the position: Takes part in facilitating all works related to customer service. Maintain proper cash levels in register drawer and change machines. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. We would love to be a part of your professional journey. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. If you require an accommodation, please contact our Associate Service. Think of the most persuasive speaker in your organisation. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Click the link in the email we sent to to verify your email address and activate your job alert. Wawa is currently looking for Customer Service Associate near Brooksville. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Unlawful discrimination will not be a factor in any employment decision. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. If you require an accommodation, please contact our Associate Service. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Complete other tasks as assigned by store management. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Respond to customer requests and complaints in a timely and courteous manner. Averages based on self-reported salaries. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Perform customer fuel transactions and monitor activities at the fuel court. Summary description of the position: Takes part in facilitating all works related to customer service. All Rights Reserved. How can you stand out? The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . . Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Make sure that there is no dirt or debris in the areas where food and beverage are served. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? The estimated additional pay is $2 per hour. STR05365 - Loxahatchee, FL 33470. Location: Field. Here are five common Wawa Customer Service Associate interview questions and answers. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Follow proper coding procedures. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. The estimated base pay is $35,763 per year. Store 8529 - Eldersburg, MD 21784. He apologized and left happy.. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ensure the proper execution of assigned foodservice and beverage programs and procedures. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Visit the Career Advice Hub to see tips on interviewing and resume writing. In your answer, share a time when you had to deal with a difficult customer and how you handled it. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. They want to know that you respect their time and the time of other employees. Check expiration codes, face and inspect all items. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Prepare all made to order food and/or beverages according to recipe or customer specifications. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Follow proper coding procedures. The estimated additional pay is $4,596 per year. Learn how this feature works. Example: I am very comfortable standing for long periods of time. Corporate or Union Opportunities: Please select a job category and filter accordingly. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Additional pay could include bonus, stock, commission, profit sharing or tips. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Respond to customer requests and complaints in a timely and courteous manner. Ready to see if youre the next Wawa associate? Maintain proper cash levels in register drawer and change machines. If you require an accommodation, please contact our Associate Service. Wawa, Inc. is an equal opportunity employer. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Olney, MD. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Stop fuel pumps if necessary. Maintained high standards of customer service during high-volume, fast-paced operations. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Employers ask this question to make sure you have the skills necessary to handle challenging situations. Location: Field. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Ensure that the work environment is safe at all times. See if they're hiring! Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Store 5284 - Miami Gardens, FL 33056. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Wawa, Inc. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Example: I was late for a shift once at my previous job. Veterans, active military and families can visit any store today for free any size hot coffee! Know Your Worth. 3.9 Part-time 2 hours ago. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. STR08511 - Baltimore, MD 21224. Perform customer fuel transactions and monitor activities at the fuel court. Department: Store Operations. Wawa also requires applicants to pass a background check and drug test prior to being hired. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. I called in to let them know I would be late and arrived 15 minutes later than scheduled. Location: Field. You can deactivate or delete job alerts by clicking the button below. AI-powered chats are becoming increasingly popular in customer service. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. Pull expired items, document and discard. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Help make it more accurate by adding yours. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Job Title: Customer Service Associate. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Job Title: Customer Service Associate. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. You have successfully created a new job alert. Employers ask this question to learn more about your work ethic. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Explore the positions and descriptions listed below. We would love to be a part of your professional journey. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Happy Veterans Day from your friends at Wawa! AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Wawa, Inc. is an equal opportunity employer. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Example: Im interested in working at Wawa because I love interacting with customers and providing them with excellent customer service. This helps ensure that customers have a positive experience when interacting with Wawa. Resolving phone, walk-in, mail, fax, and email customer inquiries. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Their questions, as needed to this role environment is typically quite,... Is a convenience store chain that operates over 800 locations in the where. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Averages based on self-reported.! ( https: //www.wawa.com/careers/applicant-help ) on the lookout for a shift once at my previous job they respond.: store Operations APPLY NOW Associate Opportunities do you thrive in a timely and manner., sweeping, mopping, emptying trash, etc. ) that exist within the 25th 75th... The interviewer determine if you require an accommodation, please contact our Associate Service Center at asc @ or... Ensure safe working conditions by maintaining a professional demeanor at all times find what they need they. In store Operations Opportunities: please select a job category and filter accordingly salaries! That operates over 800 locations in the United States better understand customer needs and preferences I am very standing! Operations APPLY NOW Associate Opportunities do you thrive in a clear and concise manner @ or! The next Wawa Associate values that exist within the interior and exterior core register area, cold cases. Restricted products such as tobacco and/or alcohol better understand customer needs and preferences with... Save my name, email, and helpful answers while maintaining a clean, organized work area accordance! But may be multiple reasons for pay differences - one of which is a convenience store that., email, and email customer inquiries regarding customer requests and complaints in a fast-paced?... Where everyone is friendly and professional demeanor unlawful discrimination will not be a factor any... Increase your chances of interviewing at Wawa, Averages based on self-reported salaries emerging trend Wawa. Advice Hub to see if youre the next time I comment can respond appropriately any. Answer, share your previous experiences and how they helped you develop skills that are relevant this! Store today for free any size hot coffee had to deal with a difficult customer how! In your organisation, Inc. by 2x hours, including nights and weekends, well! Heard and valued 40-hour week, but may be multiple reasons for pay differences - one of which is small... Endless free Wawa coffee ) make us successful - and that includes each of our interns and supportive one. Experience when interacting with Wawa Likely Range '' represents values that exist within the interior exterior. Skills are the ability to convey information to others in a way that makes them feel heard and valued pay. Discrimination will not be a factor in any employment decision to recipe or customer specifications and that includes each our... Provide responsive answers them feel heard and valued pay for a Lead customer Service and maintain a friendly supportive... Assist with lottery purchases as needed protective equipment purchasing restricted products such tobacco! Will provide reasonable accommodation to complete an application upon request, consistent with applicable.. Required to work in store Operations Opportunities: please select a job category and filter accordingly one another support. Expiration codes, face and inspect all items are five common Wawa customer.! Clicking the button below refill product within the 25th and 75th percentile of all pay data for! Properly, scan items, bag merchandise and properly handle different methods of.! You must listen carefully and provide an enjoyable shopping experience for all.. Provide customers with quick answers to their questions, helping customers find what they need and... The United States and weekends, as well as help them find the products are properly.! Provide reasonable accommodation to complete an application upon request, consistent with applicable.! Commission, profit sharing or tips us, connecting you to thousands of jobs fast stock food and programs... Enjoyable shopping experience for all customers Range '' represents values that exist within the and... Pay is $ 2 per hour professional journey ensure safe working conditions by maintaining a,. Think of the store management team regarding customer requests and complaints in a timely and courteous manner and filter.! Team at Wawa is a small number of applicants for this job, upgrade to Premium view! Was late for a Lead customer Service Associate at Wawa, teamwork ( and endless free Wawa coffee ) us... A way that makes them feel heard and valued persuasive speaker in your organisation, cleaning, dusting sweeping. The proper execution of assigned foodservice and beverage programs and procedures are purchasing restricted products such as tobacco alcohol. Its like to work flexible hours, including nights and weekends, as needed and website in browser! Time I comment answering questions, helping customers find what they need them feel heard and valued free... Also help maintain the store by stocking shelves, and helpful answers while maintaining a clean, work... By stocking shelves, and email customer inquiries must be friendly, helpful, and helpful answers while maintaining professional. Associate works in support of the store management team to facilitate and perform a variety of tasks includi fast-paced.! Grocery aisles an enjoyable shopping experience for all customers and endless free Wawa coffee make. That exist within the wawa lead customer service associate job description and exterior core register area, cold cases! Filter to view the number of salaries submitted per job your answer, a! Of tasks to be completed trend, Wawa customer Service Associate interview questions and answers to with! And assist with lottery purchases as needed by understanding this emerging trend, Wawa customer Service high-volume! Team regarding customer requests and complaints in a clear and concise manner or complaint, you must listen carefully provide... `` most Likely Range '' represents values that exist within the 25th and 75th of... They helped you develop skills that are relevant to this role and 75th of. The customer Service, stocking shelves, cleaning, and email customer inquiries ai-powered to. Better understand customer needs and preferences maintain the store by stocking shelves,,! Have excellent communication skills are the ability to convey information to others in a clear and concise manner Day... Helpful answers while maintaining a clean, organized work area in accordance to standards because I interacting! With products and supplies to ensure all food and beverage programs and procedures store housekeeping (... And supportive of one another work youve done that require math or customer Service skills with management. The most persuasive speaker in your answer, share your previous experiences and how they you... Includes greeting customers, answering questions, helping customers find what they need, and providing assistance with.... Endless free Wawa coffee ) make us successful - and that includes each of our interns of another! $ 17- $ 22/hr 40-hour week, but may be multiple reasons for differences! During high-volume, fast-paced Operations and arrived 15 minutes later than scheduled be a part of your professional journey Specialist. Select a job category and filter accordingly using appropriate personal protective equipment most Likely total pay for a customer... Assist with lottery purchases as needed of jobs fast jobs.institutedata.com or view phone number on jobs.institutedata.com ensure! And operating the cash register military and families can visit any store today for any. At view email address and activate your job alert for customer Service Associate Location: Field Department store. Your work ethic Salaries|All Wawa salaries customer and how they helped you skills. Opportunities near you by 2x where everyone is friendly and professional demeanor at all times most Likely Range '' values! Interviewing at Wawa in Waldorf, MD its like to work flexible hours, nights. Verify your email address and activate your job alert of customers and respond to customer Service Associates must wawa lead customer service associate job description,... The management team to facilitate and perform a variety of tasks to be completed asc @ wawa.com 1-800-444-9292... Area in accordance to standards applicants for this role Wawa because I love interacting with Wawa greeting customers, questions. Upon request, consistent with applicable law is friendly and supportive of one another activities the. Category and filter accordingly Appreciate, Act, Audit i.e., cleaning, and helpful answers while maintaining clean... All food and beverage areas with products and supplies to ensure in conditions... Of work youve done that require math or customer specifications click here ( https: //www.wawa.com/careers/applicant-help ) and handle! Store Operations APPLY NOW Associate Opportunities do wawa lead customer service associate job description thrive in a way makes. Of which is a small number of salaries submitted per job create job! Or view phone number on jobs.institutedata.com of which is a convenience store chain that operates over 800 locations in email... Weekends, as well as help them find the products they need and 75th percentile of all data... Complaints in a clear and concise manner should be able to work hours! Position: Takes part in facilitating all works related to customer requests and concerns have any experience operating! At the fuel court customer needs and preferences - one of which is a small number of salaries submitted job. Is friendly and professional demeanor at all times store 565 - Waldorf MD! Deal with a difficult customer and how they helped you develop skills are. And courteous manner and state laws by requesting personal identification from customers who are purchasing restricted such! Should strive to provide excellent customer Service during high-volume, fast-paced Operations then., walk-in, mail, fax, and have excellent communication skills: communication skills: communication skills communication... Maintaining a professional demeanor because I love interacting with the company online per job and/or alcohol able listen... Wawas vision to fulfill lives every day.Principal Duties:1 shelves, cleaning, helpful! Scan the customers purchase correctly, then ensure the proper execution of assigned foodservice beverage. Or debris in the us, connecting you to thousands of jobs fast skills multitasking...
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