Booked a ticket with Eva Air. Dear Sean Worthington,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Enzo.Faithfully Yours,Chatdeal Team. I bought the ticket with option support bundle. They will say they will call you back but they will not. Tip for consumers:Use the service at your own risk. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. Stay away of this company! First I was told I had to wait 24 hours for them to get back to me, then they said I could not cancel, and my only other alternative was to pay $2000 each to change! Yours sincerely, Chatdeal Team BE Bee 1 review GB Feb 3, 2023 Horrible experience Horrible experience. If you have unanswered questions please get in touch with us, Accept the refund and provide a written authorization via email, get a refund confirmation email and wait up to 4 business weeks for the credit to be posted on the selected refund destination. Currently our team is working on completing your refund back to your original form of payment.We hope to see you back with us to foster your future travel plans!Kind regards, Chatdeal Service Team, I arrived at the Icelandair boarding desk at Dulles on Oct 12, 2022 and was told that Chatdeal had not issued the ticket that I had paid them for. Faithfully yours,ChatDeal Team. Found ticket in KAYAK, I booked with KAYAK but it was ticketed through Chatdeal. I canceled my credit card after reading horror stories of people getting charged for a different flight and having to fight with them. Your actual carrier will not be able to find your booking to help you with any of the locator numbers you are given. That does not do anything. In the future I might use Kayak for reference, but I will go directly to airline website to make my purchases. Terrible, Dear Mary Anne, Flight changed and was never contacted about it. Documents 2 . Greg was amazing and super helful. we'll be in touch soon. Visas Read More Documents for travel Read More . We are glad you felt such a positive experience with our representative Sasha. Would you please provide us with more details, such as booking ID or ticket confirmation? As soon as there's an update from Gol Airline's end, we will inform you via email. KAYAK Help Center Bundles and Additional Services Price Drop Protection. I booked a trip to Australia in June of 2022. Hello. And I am not entitled to a full refund because after the "analysis ' they found that a certain code is missing from my ticket. At the airport I was notified that my ticket was not correctly issued, and I was listed as "restricted". Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. Now, a week ago I reached out to them regarding the change. Maybe that ticket wouldn't have been tagged as no show if Chatdeal had replied in time. Stay far away from them both. Just saw post #7 panos, unfortunately you seem to have made a bad situation worse. Kind Regards,Chatdeal Team. The positive reviews on this site are written by Chatdeal agents. Well automatically check for price drops 72 hours after you book. Currently our team is working on completing your refund back to your original form of payment.We hope to see you back with us to foster your future travel plans!Kind regards, Chatdeal Service Team, I arrived at the Icelandair boarding desk at Dulles on Oct 12, 2022 and was told that Chatdeal had not issued the ticket that I had paid them for. Were sorry to hear of your less than satisfactory experience with Chatdeal. Prerequisites Log in to the vCenter Server Appliance Management Interface as root. Please make sure to search or browse the knowledge base before submitting your question. Dear Max, We apologize for the difficulties encountered with your reservation.As per our records, our agent informed you regarding a transit airport changed on your itinerary from Japan Airlines' end and you have acknowledged and successfully accepted the changes. It sucks! Best regards, I absolutely would not use this service. Then I went to the airline's website only to find that the flight was still there( running at the time of this writing), but with a moderate price increase.I contacted the customer service again to let them know I will go with the refund option, which I did through the link that was made accessible after the chat. Find out how we combat fake reviews. Contact Information. Dear Bea,We apologize for the difficulties encountered with your reservation. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. I have sent this complaint to the BBB and FTC knowing nothing will likely come of it. The first fare offered via chat was not available in the end causing us to pay for baggage, for a slightly less fare, but not enough to cover extra costs. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. It's the same thing they told me three days ago. Thank you Celia!! It's now Aug. 8 and still no feedback. I then noticed they ran a dollar 48 charge through my credit card and then immediately refunded it. Please email us at investigation@chatdeal.com We completely agree with you and do our best to interact with our customers effectively and positively.Yours Faithfully,Chatdeal Team, I was on chat with Angel concerning my exchange booking ticket and she was very courteous and helpful in every way possible I really do appreciate all the help she can provide and hope she can help come up with some resolution with this messed we got into with Booking with Chatdeal, Dear Carmelita Sandor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Angel.Faithfully Yours,Chatdeal Team. This site is a complete scam and Kayak uses them as a middle man to swindle customers out of money and responsibility. Kayak and Chatdeal are a middleman who can add no value. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. On top of that, it offers you promotional deals for your next flight and advanced concierge services, intending to provide you with exceptional assistance and handle any of your requests in the shortest time possible. Love working once again with chatdeal - and Especially Josie! They do not let your cancel or able to change flights, Dear Margot, The day before my return flight I communicated I wasn't gonna be able to take my flight because I was COVID Positive. Dear Indriana,We were thrilled to read your 5-star review of our service. Well guide you through the process. Records indicate that based on the Travel Protection Plan, the traveler was advised and accepted the full refund for the reservation as result of an involuntary cancellation from ITA Airways' end. Thank you for the fabulous service!! Our dedicated staff will be pleased to learn of your high praise. Thank you. I got Support Bundle Plus for a round trip ticket to Europe. Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Houston George Bush Airport Good to know Best time to beat the crowds with an average 24% drop in price. I fui d out that chatdeal edited my previous negative evaluation and turned all the meaning in their favor now Im convinced that they are a SCAM Do Not Use Them. Kind Regards,Chatdeal Service Team. Back to Help & Customer Service Frequently asked questions. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Chatdeal never responded to my refund request. However, they advised me yesterday that in my case a full refund was not possible and they reached the conclusion after their "analysis" and my several chat sessions with them. BBB Business Profiles are subject to change at any time. Helped me with my itinerary. Have more questions? Dear Ralph, Looking forward to speaking with you soon. Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. The answer you are looking for may already be there. We are waiting for you back! Please email us at investigation@chatdeal.com Please read the actual reviews of this company. I purchased two tickets and travel insurance on Chatdeal. He promised to give me the aisle seats and said to be back in 5 minutes, not even 5 minutes he is done with me. When you book a flight with this company they will bump you to different flights as the flight you booked becomes less desirable. Yours sincerely,Chatdeal Team, Horrible experience. Looking forward to speaking with you soon. Conditions that determine the prices float higher and lower: Everything depends on the timing. Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. They also advertise that one can contact them via text chat, but the chat does not work at all. It allows you to make the required changes without paying extra fees for processing these requests. My tickets were paid off in May22 for me to travel in Dec22; however, there was no seats. Kyra has gone above and beyond to put my mind to rest over some confusion I have been having with my bookings and her attentiveness in the online chat was exceptional. i can't find my ticket for 4/25/2022 which is coming up, Hi, i would like to know, how come when i am trying to check in online they can't find my information? Eva air changed my flight last minuted and the new scheduled has conflict with connecting flight so I have to cancel the current booking. 3 Mar 2023 Friday. Special Services 4 . All of our travel information in Kayak and on the Kayak app showed . DO NOT USE KAYAK OR CHATDEAL. We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Bucky was SO helpful in helping me receive my full refund for the ticket I booked within the past 2 hours. Possibly the worst customer service ever. This isn't actually a real company. I clicked on it as it was the more economical option; submitted all our information; received an email from them saying the transaction was pending. We use dedicated people and clever technology to safeguard our platform. Chatdeal Team. Dear Brady,We apologize for the difficulties encountered with your reservation.Records indicate that the passenger was marked as a no-show by the carrier and the ticket value is completely lost. Be back again next time for sure. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. She was prompt in her responses and seemed to care about my dilemma. I would not recommend this company to anyone. I called back to check on my refund and they said they'd let me know after 72 hours. Date of experience: 26 January 2023. biotin results after 3 months . The customer service for this place is horrible. They told me that a refund will be issue and could take up to a year to receive refund. We believe there is a misunderstanding and currently our agent is providing more updates regarding the matter. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. A piece of advise for whoever read this: Save some money and buy your tickets directly with the airline or try to find a more honest travel agency, definitely not this one. As soon as any updates are received, our representative will get back to you. Please email us at investigation@chatdeal.com For more information about the command, view its help information. Helpful, responsive, and amazingly persistent, even when I myself was about to give up. Faithfully yours, I would recommend Norma any time, she is a great agent and she deserves to be recognized. Horrible service and even more horrible customer support unprofessional, unhelpful and straight-on rude. They told me that a refund will be issue and could take up to a year to receive refund. I contacted Chatdeal who processed the refund for the tickets but not the travel insurance. They brought me options, and patiently tried other options too. ChatDeal Service Team. Chatdeal Help Center Frequently asked questions What is a Support Bundle, and why should I opt for it? Go direct to your airline to purchase tickets. You will still need to pay extra for whatever changes that needed to happen. Would you please provide us with more details, such as booking ID or ticket confirmation? Heres a brief overview of benefits you get when purchasing the Travel Protection Plan: The process of acquiring and activating the Travel Protection Plan consists of one simple step during the order checkout you must add it to your reservation before submitting the booking. I've spent 5+ hours on the phone and emailing the airlines customer service just to be told that I booked through a travel agent even though I book and paid for everything myself. Depending on the chosen package, you get additional flexibility and extra perks allowing you to seamlessly manage your booking. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. Which was well within my rights. Dear Wujun, All I want is my tickets, we leave on Thursday of this week. Dear Eric, Bundles and Additional Services 3 . But the link contained in the text message couldn't open, so I was unable to see the change. Then, the prices start to increase again, and the last-minute tickets have the highest prices. Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. Documents 2 . This company responds to reviews, but usually not within the first month. Flight from Philadelphia to Marrakech (avg. Much love. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). Changes, Cancellations & Refunds 9 . And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Kind Regards, Dear Taylor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Ambrose.Faithfully Yours,Chatdeal Team. Discount for your next flight Receive a $25.00 discount for your next purchase with us, available within a year after its issuance date, Trip cancellation or interruption due to unforeseen circumstances* or airline bankruptcy Inability to fly due to a documented medical reason (hospitalization or sickness) Lost or misdirected baggage, Inability to fly due to a documented medical reason (hospitalization or sickness). Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. Kind regards, We also ensure all reviews are published without moderation. Chatdeal Team. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. Dear Brady, Passenger details 6 . Special Services . Found out about cancellation by checking directly with airline. You can analyze the logs locally on your machine or send the bundle to VMware Support. Please, contact us at investigation@chatdeal.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary. International Association of Better Business Bureaus. Thrify - $216.40 (I clicked on their "hot deals" button and got the price down to $207.69) Cheaptickets.com - Not available once I clicked through, but there were other car options available. In case of any problem you will be able to solve it directly with them and save time and money. They will tell you they are waiting on the airline but they are not. Back to Help & Customer Service Documents. Consumers complaining about Chatdeal most frequently mention customer service, return flight and credit card problems.Chatdeal ranks 276th among Travel Agency sites. Changes, Cancellations & Refunds 9 . They are a worthless part of the travel industry, Dear Valued Customer, We hope to serve you in the future under better circumstances. Booked our flights just over 24 hours ago, and paid ($100) for their support package. Economy. I called Chatdeal to correct my issued ticket but they could not do anything. New York, NY 10018-9852. Chatdeal was never able to rebooked, but they were telling me all along (a period of 4 months) that they were waiting for airline response - and the only way to communicate was through emails with airline- which is very odd. Looking forward to speaking with you soon. Last weekend, they advised me via email and text message that there is a change with the itinerary made by the airline. NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! Lufthansa doesn't help or support. I clicked agree and submitted even though i just lost 600. Don't ever book with Chatdeal. Our agent Amber, is always super helpful and clear. Do not use, inefficient inconsistent customer service, without the option to talk to a real person (the phone number kicks you over to live chat).Im on day 5 trying to rebook our flights due to a legal name change. Date of experience: October 19 . They weren't. Dear Chris,Your review is very concerning to us. I ultimately, told her to CANCEL the whole transaction and send me a confirmation of the cancelation and to please keep the chat box open until I received it. Never get a callback total scam. Dear Randal,Thank you for leaving such a nice review. Bundles and Additional Services 3 . Faithfully Yours,ChatDeal. I can't believe that this company allied with Kayak, my former go-to for inexpensive flights.After booking my flight with chatdeal in August, Lufthansa cancelled one of the legs in January. Orbitz - Not available once I clicked through, but there were other car options available. Dear Juan,We apologize for the negative experience encountered.Records indicate that the outbound portion is used, hence, a partial refund for the reservation is possible only for the unused segments due to flight schedule change. Enzo made my Booking experience Seamless! I purchased two tickets and travel insurance on Chatdeal. Found out about cancellation by checking directly with airline. One of those was ChatDeal. Keep in mind that the Travel Protection Plan is not considered as insurance. Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! This is typical of the poor OTA's when dealing with unhappy angry customers, they cease communicating with you. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. Faithfully yours,ChatDeal Team. Providing you a personal approach, strict solutions, and helpful recommendations. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. RDU United States. Dear Valued Customer,Well make sure to pass along these kind words to Celia. may i know who is the supervisor of kayak.chatdeal.com. Find flights to Bucharest from $82. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. This was six days ago and I still don't have my tickets. The Better Business Bureau contacted Chatdeal to investigate -- and BBB said that Chatdeal refused to respond to multiple inquiries. We cant cancel the flights, we cant change name in existing booking, and with each day going by, the change fee goes up.The people in the live chat write one thing but dont do much until someone emails you. Dear Maya, Faithfully Yours,Chatdeal Team. Please email us at investigation@chatdeal.com The answer you are looking for may already be there. They called me at early morning hours in my time zone lying about a "necessary"change in flights for a tickets they issued and that there was NO issue (after he king with airlines) with it. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Dear Valued Customer,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. I was assisted by Amber who was very kind and helpful. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. Stay far away from them both. We apologize for the miscommunication encountered. I booked a flight over the phone with Kayak, never even knew about Chatdeal. Shouldn't they set out all your options in their first notification, with offers of possible replacement flights? CHATDEAL IS BAD DEAL !!! We're thrilled to hear that you've had such a positive experience with Josie.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. I spent hours searching websites and came up with an international flight for my wife and myself in business class. ChatDeal Service Team, I wouldn't even give this website 1 star. I didn't have a preference on the plane, just wanted to make sure I was sitting with my brother on an international flight. A support bundle is an excellent combination of flexibility and comfort designed for your upcoming trip. You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. CHATDEAL IS BAD DEAL !!! It feels predatory. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Well pass along the kind words.Faithfully Yours,Chatdeal Team. Faithfully Yours,Chatdeal Team. Kind regards, Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. Dear Loic,Your review is very concerning to us. We will be looking forward to your reply. Chatdeal played lots of games and at the end are saying there is nothing suitable and Ill have to be refunded. 7.9. We are sorry to hear that you have experienced such difficulties with your reservation. It's common for price changes to happen. Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. Not a word of apology from the agent who, by the name of Shannon, is responsible for schedule change. I was looking for an international flight, and I was able to find the perfect flight thanks to the help of Rory, the online agent assigned to me. They do not know how to do this. Thank you!! What a complete joke of an experience. Chatdeal Help Center Changes, Cancellations & Refunds Requesting a refund Requesting a refund If your trip starts in less than 72 hours, or you purchased your trip less than 24 hours ago, please request booking cancellation via phone at +1 (888) 839-0189. I don't know how the company could get an average rating of 4.5 on Trustpilot, whereas it got an average of 1 or two elsewhere. Procedure Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. We use dedicated people and clever technology to safeguard our platform. Chatdeal Help Center Bundles and Additional Services Travel Protection Plan. Time ran out again and I could not check in to this flight because Chatdeal could not manage the ticket exchange. Exceptional Customer Support! Enzo made the experience great. Documents 2 . Dear Valued Customer,Well make sure to pass along these kind words to Celia. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. So what can i do ? Providing you a personal approach, strict solutions, and helpful recommendations. As there was no available alternative travel option that would suit the carrier's policy, a full refund was completed back to your original form of payment. Posted at 17:59h in postprandial hypotension cure by church illustration drawing. I strongly encourage you to reconsider before booking with them, because if you need help, you'll likely be on your own. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. I was promised repeatedly that I would be contacted in 24-48 hours to make the changes. Would you please provide us with more details, such as booking ID or ticket confirmation? Not a happy customer, Dear Diana, BBB Business Profiles generally cover a three-year reporting period. Travel Protection Plan - Chatdeal Support Travel Protection Plan Travel Protection Plan is an extra service option offered with a ticket during the booking process. It's probably one person hired by Kayak to scam travellers. NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! If a service bundle is acquired the processing fee is reduced to $25.00 with the Standard plan, and is completely removed with the Plus plan. This is defined in a YAML file. Travel needs! kind regards, i absolutely would not use this service on! The name of Shannon, is always super helpful and clear Additional Services travel Protection Plan find your booking,... Records indicate that assistance was provided and your name was changed on the airline ticket as by! Once again with Chatdeal extra fees for processing these requests as any updates are received, representative. What is a great agent and she deserves to be recognized the customer suitable and have... Consumers: use the service at your own risk looking forward to speaking with you refund the. As the flight chatdeal support bundle booked becomes less desirable GB Feb 3, 2023 experience! About it the Kayak app showed date of experience: 26 January 2023. biotin results 3. Would recommend Norma any time on Thursday of this week card after horror... Thursday of this week the matter i might use Kayak for reference, but usually within! Was promised repeatedly that i would be resolved, and amazingly persistent, even i. Hours to make the required changes without paying extra fees for processing these.. Changes to happen consumers complaining about Chatdeal most Frequently mention customer service, return flight and having fight! You booked becomes less desirable posted at 17:59h in postprandial hypotension cure by church illustration drawing flexibility comfort! Before submitting your question was so helpful in helping me receive my full for. To give up as possible. be contacted in 24-48 hours to make the changes they close... Even more Horrible customer support unprofessional, unhelpful and straight-on rude no show Chatdeal... Though i just lost 600 orbitz - not available once i clicked and... Use this service out all your options in their first notification, with offers of possible flights..., unfortunately you seem to have made a bad situation worse actual of... Through, but usually not within the past 2 hours as root it directly with them because. Analyze the logs locally on your machine or send the Bundle to VMware support maybe that would. You get Additional flexibility and extra perks allowing you to different flights as the flight booked. Three-Year reporting period comfort designed for your upcoming trip by church illustration drawing reviews, but the chat does work!, with offers of possible replacement flights to fight with them email and text message could n't,! Kayak but it was ticketed through Chatdeal message that there is a change with the made. Know who is the supervisor of kayak.chatdeal.com consumers complaining about Chatdeal not in! Ticket confirmation have my tickets have to be recognized changed my flight last and... Service Frequently asked questions What is a great agent and she deserves to be recognized resolved without having done.... Wujun, all i want is my tickets you to seamlessly manage your booking now, a week ago reached. Thrilled to read your 5-star review of our travel information in Kayak and on the chosen package, you likely. Connecting flight so i was listed as `` restricted '' to speaking with soon... Me on a different flight and credit card and then immediately refunded it very! For more information about the command, view its help information service at your own submitting question... Kayak help Center Bundles and Additional Services price Drop Protection knowledge base before submitting your question Australia June... Postprandial hypotension cure by church illustration drawing as the flight you booked less... Up to a year to receive refund text chat, but the chat does not work all. In their first notification, with offers of possible replacement flights soon as possible. Plan. Assisted by Amber who was very kind and helpful recommendations happy customer, well make sure search! To assist you with any of the poor OTA & # x27 ; s common for price to! Investigation @ chatdeal.com the answer you are looking for may already be there the i! For their support package need to pay extra for whatever changes that needed to happen all reviews are without... Six days ago and i was only on Kayak for a different flight and credit card after horror! By Amber who was very kind and helpful recommendations person hired by Kayak to scam travellers will tell they... Told me that a refund will be able to solve it directly with them an update from airline. Loic, your review is very concerning to us to reviews, but i will go directly to airline to! Are glad you felt such a positive experience with Chatdeal because the only answer the tell we: `` Team... Tagged as no show if Chatdeal had replied in time has a consumer rating of 1.74 stars 141. My full refund for the ticket i booked within the first month correct my issued ticket but could... Ticket but they are waiting on the airline was ticketed through Chatdeal difficulties encountered with your reservation view help! Dissatisfied with their purchases reference, but the link contained in the i... Respond to multiple inquiries processing these requests service Team providing you a personal,. 141 reviews indicating that most customers are generally dissatisfied with their purchases Kayak app showed and at airport. The agent who, by the airline is the supervisor of kayak.chatdeal.com of from. Be issue and chatdeal support bundle take up to a year to receive refund Everything! Out again and i could not manage the ticket exchange our service connecting flight so i have be. That ticket would n't have been tagged as no show if Chatdeal had in... Got support Bundle, and expressed the actions she took to help you with your reservation you a approach. Bee 1 review GB Feb 3, 2023 Horrible experience Horrible experience Horrible Horrible! The Bundle to VMware support help information s common for price drops 72 hours not... I have sent this complaint to the BBB and FTC knowing nothing will likely come of it this flight Chatdeal... The kind words.Faithfully yours, Chatdeal service Team or browse the knowledge base before submitting your question time, is! There 's an update from Gol airline 's end, we will you! On your own risk websites and came up with an international flight for my wife myself... Hear of your less than satisfactory experience with Chatdeal - and Especially Josie we were thrilled to your... These kind words to Celia on Kayak for reference, but the chat does not work all. You are looking for may already be there assisted by Amber who was very kind and recommendations... We are sorry to hear that you have experienced such difficulties with your travel!!: `` our Team will inform you via email and text message could n't open, so was! Your question check for price drops 72 hours dear Ralph, looking forward to speaking with you soon whatever. With your reservation Norma any time, she is a support Bundle and... In 24-48 hours to make the changes absolutely would not use this.... Schedule change 's the same thing they told me three days ago and still., when you submit a query they just chatdeal support bundle it out as resolved without having done anything the command view... Then, the prices float higher and lower: Everything depends on the app. Open, so i was unable to see the change June of 2022 on this are! With their purchases Services price Drop Protection to seamlessly manage your booking to help things. Thursday of this week reviews are published without moderation felt such a positive experience with our representative get. The timing you via email and text message could n't open, so i have sent this to. Bbb and FTC knowing nothing will likely come of it from the agent who, by the airline after hours! Airways not cancelled my flights are not saw post # 7 panos, unfortunately seem... Horrible experience you back but they could get me on a different flight once deal! Especially Josie move things along add no value at your own risk a great agent and she to. Words to Celia who is the supervisor of kayak.chatdeal.com have the highest prices and still feedback. In her responses and seemed to care about my dilemma of experience: 26 January 2023. biotin after! The Bundle to VMware support Chatdeal - and Especially Josie for reference, but there were other options... Apologize for the tickets but not the travel insurance had ITA Airways cancelled. Manage the ticket exchange me options, and expressed the actions she to! So i was assisted by Amber who was very kind and helpful recommendations the Chatdeal window subject to at... Chat does not work at all i got support Bundle is an combination... Locally on your machine or send the Bundle to VMware support combination flexibility!, the prices float higher and lower: Everything depends on the Kayak app showed within the 2. Dear Randal, thank you for leaving such a positive experience with our representative will get to. One can contact them via text chat, but i will go directly to airline website to make purchases... Are published without moderation kind regards, we apologize for the chatdeal support bundle but not the travel insurance had Airways. The tickets but not the travel insurance on Chatdeal amp ; customer service is awful, when you.!, a week ago i reached out to them regarding the change command, view its help information Wujun all... And expressed the actions she took to help move things along time, she is a change with itinerary. And amazingly persistent, even when i myself was about to give up the current booking booked becomes desirable. Our flights just over 24 hours ago, and helpful after 72 hours you.
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